F.A.Q. 

SERVICES | PAYMENT & INSURANCE

Services

Do you offer teletherapy or online services?

Yes! All of my counseling and coaching sessions are conducted virtually. I use a secure, confidential platform that is easy to use and does not require you to download any specific software onto your device. During a free consultation call or during the intake session, we will discuss whether or not your presenting concerns are a good fit for teletherapy or virtual coaching. For example, certain diagnoses, the severity of symptoms, the client’s access to privacy and technology, and other factors can affect whether or not services are best to be provided via teletherapy or in person.

How do I know which service is best for me?

During the free consultation phone call and/or the first session, we can determine if counseling or coaching is best for you. Reach out here to get started!

What happens at the first appointment?

At the first appointment, we will discuss your history of concerns and symptoms.   There will also be a discussion about what your specific goals are, what you can expect from the counseling or coaching process, and how to do things like schedule an appointment, or make a payment. I like to think of the first appointment as a way for us to both think about if working together feels like a good fit. To that end,  are encouraged to ask any questions or voice concerns that you may have about our work together. 

Near the end of the session, I will provide you with recommendations on treatment, next steps, and feedback on any diagnosis/diagnoses that seem to fit and that will be used to bill your insurance (if you are choosing to use insurance).

How long is each session?

This depends on a few factors such as availability, treatment plan, and what we collaboratively agree is best for your progress. In general, sessions are approximately 55 minutes in length and typically occur once per week, or every other week, at a time we agree on.

Are sessions confidential?

Yes, generally speaking, conversations with a therapist are considered confidential and cannot be disclosed without your consent. However, I might be required to break confidentiality if the safety of a client or another person is at risk if there are any suspected instances of child or elder abuse, or in rare cases when there I might be legally asked to disclose information (i.e., subpoenas). If you would like information to be shared outside of the therapy relationship, we can discuss the process and paperwork needed to do so.

What is your cancellation policy?

If you opt to be sent reminders in your client portal, appointment reminders will be sent 1 day prior to your appointment via email and/or text. Cancellations or missed appointments without 24 hours notice will be charged the full fee of the appointment. Please know that insurance companies do not reimburse charges for missed appointments. However, life happens and I will not charge a late cancellation fee due to sudden or unexpected situations, such as illness or family emergencies that arise. Likewise, I try to respect your time by giving advanced notice if I need to cancel or reschedule also.